Thanks for purchasing an online order from Della's! We are a small business and do everything we can on our end to ensure your package arrives in perfect condition. Unfortunately, sometimes things happen with shipping that are out of our control. Della's is not responsible for any delays in delivery caused by lost, stolen or unclaimed packages. Please ensure that your shipping information is correct to avoid a delay in your order's delivery date.
Any lost, stolen or damaged packages must be reported as a claim to the respective carrier. The Della's team is always happy to help you with whatever information you need to submit the claim.